Privacy Policy

Privacy Policy

At JULIMANGO WELLNESS, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.julimangowellness.com] (the "Site") and interact with our services. By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you visit the Site, make a purchase, sign up for our newsletter, or contact us. The types of information we may collect include:

• Personal Identification Information: Name, email address, mailing address, phone number, and payment details.
• Purchase Information: Order history, product preferences, and transaction details.
• Website Usage Information: IP address, browser type, referring URL, pages visited on our Site, time spent on the Site, and device information. This data helps us improve your user experience.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on the Site, analyze traffic, and provide personalized content.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• To Process Transactions: To fulfill your orders and provide customer support.
• To Improve Our Services: To analyze user behavior and improve the functionality and performance of the Site.
• To Send Promotional Communications: With your consent, we may send you marketing materials, newsletters, or promotions related to our products and services. You can opt-out at any time by following the unsubscribe instructions in the emails or contacting us directly.
• To Communicate with You: To provide customer support, answer inquiries, and respond to feedback.
• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We implement industry-standard security measures to protect the personal information you provide to us. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist with processing payments, shipping orders, and other business operations. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or governmental request, or if we believe it is necessary to investigate or prevent illegal activities or to protect the rights, property, and safety of JULIMANGO WELLNESS, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified if your personal information becomes subject to a different privacy policy.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving promotional emails or newsletters at any time by clicking the "unsubscribe" link or contacting us directly.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on the Site, understand how you use our services, and personalize content. Cookies are small text files stored on your device that help us identify your preferences and enhance your browsing experience.

You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of certain parts of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child under the age of 18, please contact us, and we will promptly delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.